How do you deliver?
Noshy delivers with select specialist couriers skilled at handling the delicacy of our creations. We have designed a special packaging for our delicate artisan truffle buds. Rest assured — your gift will arrive unruffled. See our Noshy Petal Care ®.
What information should I give for efficient deliveries?
To ensure our Noshy creations reach you safely, we will require your full name, your address, including house and/ or flat number, and postcode. The additional provision of your contact number will ensure our courier can contact you on the day of your delivery should you not be at home to receive the delivery. We will in that case make every effort to contact you and agree on a safe place for your parcel.
For all gift deliveries a contact number of your recipient is required.
How long will my order take to reach me?
All orders placed by 10 am will be delivered next day. Alternatively you may also choose your designated delivery date at checkout. For Express & Same Day deliveries, our concierge team will be glad to assist you. Please email: email@example.com
What are your delivery rates?
Noshy offers a free hand-delivery for all orders placed online. This service is currently only available across inner London areas. For delivery requests outside London our concierge team will be glad to assist you at firstname.lastname@example.org
Can I change my delivery address or date once my order has been validated?
If you wish to make a change to your order, our concierge team will be glad to assist you. Please email: email@example.com. We are unable to change your delivery address or date with less than 48 hours notice of your chosen delivery date.
What should I do if my order has not been delivered?
Our team is standing by to help. Please contact us on 02080508353 or by email.
I have a very special gift to deliver, what other delivery options do you offer?
NOSHY offers a unique delivery experience for special occasions. Your Noshy will be delivered in our iconic vintage “wild fantasies inside” carriage. Email us at firstname.lastname@example.org with your order number and delivery date and our team will share payment details for your delivery upgrade (£10).
DOES MY NOSHY DELIVERY NEED TO BE ACCEPTED IN PERSON?
Yes, all NOSHY deliveries need to be accepted in person. For the health and safety of our valued customers, our courrier are unable to leave your NOSHY delivery unattended. If you have ordered NOSHY as a gift, please ensure you include the telephone number of the receiver so they can rearrange delivery if they are not going to be in.