Exclusively available in London. More destinations to come!

Our Creations

How long will your creations last and how should I preserve them?

All our creations love to be kept refridgerated. To enjoy their full flavour, consume within one week.

What allergens should I be mindful of?

Our creations are mindful of your individual dietary requirements. Entirely plant-based, gluten free and devoid of added sugars, additives, or preservatives, they offer a sweet delight that aligns with your wellness aspirations. Their natural fructose, fibre, and antioxidants provide the alternative balance for your body and mind, allowing for a wholesome indulgence.

Allergens: contains tree nuts.

Is NOSHY sugar-free?

Reducing sugar intake has been a central premise to our mission of promoting a healthy body and mind.

All NOSHY creations contain no added sugars, additives, or preservatives. The sweetness of our treats is achieved naturally through the highest quality Medjool dates. The fruit provides a natural source of fructose, substituting sugar. Its richness in nutrients, fibre, antioxidants, and a low glycaemic index (GI) aid to improve weight management, digestion and mitigate the risk of disease, among other health benefits.

How eco-friendly is your packaging?

We love making gifting as enjoyable as receiving. All our packaging solutions are entirely sustainable. We choose eco-friendly materials and take innovative design approaches in respect of our greatest muse; Mother Nature.

NOSHY encourages re-using and upcycling.

Our packaging is fully recyclable.

Orders

How do I place an order?

You may order our products via our online store at noshy.com

Browse our signature collection, curate your own assortment of flavours or discover our limited edition collection to find your perfect gift.

Once you have added your selection to your basket, follow the next steps to confirm your purchase.

Can I choose my own assortment?

Become your own muse with our exclusive “Curate your selection” service in the navigation bar and pick your favourites.

How can I add a message to my order?

If you wish, you can add a personal message to your order. This can be done when selecting a product for your order.

You will find a field entitled “Add a personal message” where you can enter your message.

I have not received an order confirmation email. What should I do?

Our concierge team is standing by to assist. Please email: concierge@noshy.com

Where can I find my order number?

Once you have placed your order, have a peek at your inbox. Your order confirmation will be sent to you straight away upon your order completion, listing your order number at the very top.

I would like to check my order progress

Once you have placed your order, have a peek at your inbox. You’ll see a confirmation from us, notifying you that we’ve started preparing your order. Orders are typically dispatched for next or second working day delivery. Should you require your NOSHY for a special occasion, email concierge@noshy.com and we will be happy to accommodate you.

Can I change my order content?

All NOSHY creations are freshly made to order. Should you require to make any changes to your order, we will be glad to accommodate your changes within 2 hours of your purchase. We are unable to guarantee any changes beyond this period.

Please contact concierge@noshy.com within two hours of your order.

For same day orders we are unable to accommodate requests for changes or cancellations. Thank you for your understanding.

Can I cancel my order?

Don’t break our hearts!

All NOSHY creations are freshly made to order. Should you wish to cancel your order, we can accommodate this within 2 hours of your purchase.

Please contact concierge@noshy.com within two hours of your order.

For same day orders we are unable to accommodate requests for changes or cancellations. Thank you for your understanding.

How do you deliver?

NOSHY delivers with select specialist couriers skilled at handling the delicacy of our creations. 

We have designed a special packaging for our delicate artisan truffle buds. Rest assured — your gift will arrive unruffled.

Does my NOSHY delivery need to be accepted in person?

Yes, all NOSHY deliveries need to be accepted in person. For the health and safety of our valued customers, our courrier are unable to leave your NOSHY delivery unattended. If you have ordered NOSHY as a gift, please ensure you include the telephone number of the receiver so they can rearrange delivery if they are not going to be in.

I want to place a large order of products. Who should I contact?

Our concierge team is standing by to help you get exactly what you need. Please email: concierge@noshy.com

What do I do if I have encountered a technical problem during my purchase?

Our concierge team is standing by to help. Please email: concierge@noshy.com

What should I do if my order is damaged in transit?

We’re sorry that your NOSHY order has not arrived to you in its full glory. Our concierge team is ready to assist. Please email: concierge@noshy.com

How do Corporate Orders work?

For all corporate orders, payment is taken in full upon confirmation. Our artisans won’t start producing your order until payment is received – late payments may affect delivery dates. For orders cancelled more than 60 days in advance of the agreed dispatch date, a 90% refund will be offered. If an order is cancelled between 60 and 30 days in advance of the agreed dispatch date, a 50% refund will be offered. Unfortunately, we are unable to offer any refund if the order is cancelled with less than 30 days’ notice before the agreed date of dispatch.

Do you cater for events?

For special orders, including corporate gifts, events and weddings please email: events@noshy.com

Payments

Which online payments are available?

You can pay for your order online using PayPal or one of the following bank cards: Visa, MasterCard, American Express, Carte Bleue.

Is payment secure?

All payments made through our website are made securely thanks to the online payment service Stripe. All information processed by Stripe is encrypted using the highest level security protection currently available. Your bank card details are not held on the site.

Deliveries

How do you deliver?

Noshy delivers with select specialist couriers skilled at handling the delicacy of our creations. We have designed a special packaging for our delicate artisan truffle buds. Rest assured — your gift will arrive unruffled. See our Noshy Petal Care ®.

What information should I give for efficient deliveries?

To ensure our Noshy creations reach you safely, we will require your full name, your address, including house and/ or flat number, and postcode. The additional provision of your contact number will ensure our courier can contact you on the day of your delivery should you not be at home to receive the delivery. We will in that case make every effort to contact you and agree on a safe place for your parcel. For all gift deliveries a contact number of your recipient is required.

How long will my order take to reach me?

All orders placed by 10 am will be delivered next day. Alternatively you may also choose your designated delivery date at checkout. For Express & Same Day deliveries, our concierge team will be glad to assist you. Please email: concierge@noshy.com

What are your delivery rates?

Noshy offers a free hand-delivery for all orders placed online. This service is currently only available across inner London areas. For delivery requests outside London our concierge team will be glad to assist you at concierge@noshy.com

Can I change my delivery address or date once my order has been validated?

If you wish to make a change to your order, our concierge team will be glad to assist you. Please email: concierge@noshy.com. We are unable to change your delivery address or date with less than 48 hours notice of your chosen delivery date.

What should I do if my order has not been delivered?

Our team is standing by to help. Please contact us on 02080508353 or by email.

I have a very special gift to deliver, what other delivery options do you offer?

NOSHY offers a unique delivery experience for special occasions. Your Noshy will be delivered in our iconic vintage “wild fantasies inside” carriage. Email us at dreamers@noshy.com with your order number and delivery date and our team will share payment details for your delivery upgrade (£10).

Miscellaneous

Do you take an ethical and fair-trade approach to sourcing your raw materials?

All of our NOSHY ingredients are organic, premium, all natural, and ethical—sustainably sourced from small, specialist producers and farmers. We partner with British suppliers wherever possible. If you would like to find out more about NOSHY’s ingredients, information is available on all our product pages.

Why are your artisan truffle buds coated in edible rose petals?

Mother Nature is our eternal muse. The inspiration of enrobing our artisan truffle buds with all-natural and edible rose petals was born through our founder, Stefanie Siraghi and her hypnotic relationship with flowers. Our edible rose petals are as nourishing as they are entrancing to your senses. Roses are rich in vitamins A, B, C, E, and K and minerals including calcium, iron, and phosphorus. They also possess balancing, soothing, and anti-inflammatory properties amongst many other benefits.

Why is NOSHY called a truffle bud?

Together with a panel of valued NOSHY customers, we termed our iconic creation Truffle Bud. A love child between a truffle and a rose, our unique creation is a patented food innovation suitable for all diets and created as a healthy substitute for chocolates and other confections.

Our truffle bud is an entirely handmade artisanal truffle. Unlike the more commonly known chocolate truffle, NOSHY is proudly free from gluten, dairy, wheat, soy, added sugars, additives, artificial flavours and colours.

While many of our flavours contain the highest quality, sustainable, pure cocoa, some of our flavours, such as our fruity collections, don’t contain cocoa but alternative wholesome ingredients to deliver refined, authentic flavours.

Annual Membership

When you join our circle of dreamers, we will surprise you with a hand-picked alchemy of flavour themes and designs, made in special collaboration with our artists in residence — for those who share our passion for discovery.

You (your recipient) will receive a limited edition collection each season for one year (four limited edition collections in total). Enjoy and save 20% off on each collection.

Share the love and refer a friend

Share the joy with a friend and enjoy 20% off your next purchase each. Simply enter your email below, and we’ll give you a 20% off code. Forward this code to your friend, so they can save too!

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